Boosting profits is the single most important motive of any business outfit. We believe that profits come from greater productivity of the employees. And productivity is the outcome of Business Excellence. So how do employees achieve excellence so that gets converted into Business Excellence. It is the Personal Excellence, Professional Excellence and even the Excellence in Public life of the employees, that will result into Business Excellence for the company.
Somehow most of the companies falter on this. Their stress is minimal on this aspect. They don't realize that these employees who demonstrate excellence in every aspect of life when interact with customers, they create great relationships and that is the foundation of big sale deals. And also happy employees will ensure satisfied customers, nay delighted customers.
And those who advocate PPT (People, Processes and Technology) model for the success of any operation/project also agree that of the three, it is The People that is most important.
Therefore, a "Business Excellence Program (BEP)" that can create a new culture in your company and propel it to greater productivity and profits is required in most of the companies. Even the success rate of special tools like ERP, CRM, EPM etc or any other projects will go up considerably if the implementation team undergoes BEP (Business Excellence Program) prior to launching their specific project.
